Shipping and Delivery
We deliver Australia-wide, and to New Zealand and selected international destinations on many products. We do not offer customer pickup. All orders are delivered.
Dispatch timing
Dispatch timing depends on the product. Some items are held in stock, some ship direct from the manufacturer, and some are built to order with a manufacturing lead time. The product page carries the estimate for that item.
If the estimate is not clear, contact us with the product and your postcode before you order and we will confirm it.
Your order may arrive in separate deliveries
Products ship from different locations and some come direct from the manufacturer. An order with more than one item may therefore arrive as separate deliveries, on different days, with separate tracking.
Free shipping
Free shipping applies per product, where the product page says so. It is not a store-wide offer, and it is not applied to the whole order because one item in the cart carries it.
On a small number of products free shipping covers metropolitan areas only. If you are outside a metropolitan area, contact us for a freight price before you order.
Freight on large and heavy items
Freight on large and heavy items is charged, not absorbed. The amount is calculated at checkout once you enter your delivery address, because it depends on the item and where it is going. Freight to the Northern Territory, Queensland and Tasmania is generally higher than to Western Australia, South Australia, New South Wales and Victoria.
Current freight bands, as an indication only. The figure that applies to your order is the one shown at checkout.
- Bull bars: from $390, rising for Queensland, Tasmania, the ACT and the Northern Territory
- Palletised items such as canopies, roller shutters and trays: from $280, higher to Queensland, the Northern Territory and Tasmania
- Snorkels and exhaust systems: from $110
- Heavy items that do not go on a pallet: from $133
- Wheel and tyre packages: from $188
- Boxed items: from $66
- Small parcels: from $28
All figures are in Australian dollars.
International delivery
Many products can be sent to New Zealand and to selected international destinations. International freight is charged and is calculated at checkout. Some products are available for delivery within Australia only. If nothing is offered at checkout for your address, contact us and we will tell you whether the item can be sent.
Getting a freight quote before you order
Email team@nextgenranger.com.au with a link to the product, your full delivery address or postcode, and whether the address is residential or a business with a loading dock or forklift. We reply within 1 to 2 business days.
If a delivery arrives damaged
Tell us as soon as you reasonably can, keep the packaging and send photographs. That helps with the freight claim. Your rights are not lost if you do not. Full detail is in our Returns, Refunds and Warranty policy, and nothing here limits your rights under the Australian Consumer Law.
Changing a delivery address
Contact us straight away with your order number and the correct address. We will change it where the order has not been dispatched and the supplier has not already booked freight.
Who you are dealing with
Financial Crusaders Pty Ltd trading as Next Gen Ford Ranger Accessories Australia
ABN 70 631 809 875
team@nextgenranger.com.au
We reply within 1 to 2 business days.